16 Messages

Sunday, July 20th, 2025

Router issue

Xfinity X1 router not connecting to the internet lights flashing white blue red no green

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

10 days ago

Hello! Thank you for reaching out. Please try pulling the power cable out of your modem for 1-2 minutes and then plug it back in. If your connection is still out after that, please let us know.

Expert

 • 

112.1K Messages

10 days ago

@user_6yml6k 

Is this a new service install / new move in ?

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