U

Visitor

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4 Messages

Thursday, September 2nd, 2021 5:30 PM

Closed

Router is making an irregular clicking sound.

My router is suddenly making an irregular clicking sound. Is this normal? It still seems to be functioning normally.

Expert

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111.1K Messages

4 years ago

What is the exact make and model number of the device ?

Visitor

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4 Messages

4 years ago

IT says XB7-T on the back.

Expert

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111.1K Messages

@user_011c0a

O/k, have Comcast swap it out for another. 

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Visitor

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4 Messages

Really? I just got it two months ago.  I'm not having any speed or connection issues.  Is it likely to fail suddenly?

Thanks

Expert

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111.1K Messages

@user_011c0a

Yes "really".... It's a common / well-known issue. It's probably a used unit. There is no other way to fix it.

(edited)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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4 Messages

OK, Thank you for the help.

Expert

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111.1K Messages

@user_011c0a

Quite welcome ! 😊 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
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