U

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1 Message

Monday, April 4th, 2022 12:31 AM

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Router humming noise

Our router is making a humming noise and we were we could get some insight on how to stop it or even getting it replaced

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Expert

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104.1K Messages

2 years ago

A well known problem. The cooling fan is malfunctioning. There is no fix other than to get it swapped out for another. Take it to your local Xfinity store or ship it back for free via UPS and have them ship you another one. You can even get *home pickup*.

https://www.xfinity.com/support/articles/returning-your-equipment 

 

(edited)

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