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Thu, Dec 17, 2020 9:00 AM
I have a device that only runs on 2.4GHz, how do you change router frequency?
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Expert
87.2K Messages
6 m ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the device with the 2.4 band's SSID (broadcast name) and password.
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EG
Expert
•
87.2K Messages
6 m ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the device with the 2.4 band's SSID (broadcast name) and password.
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