Visitor
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1 Message
Router blinking yellow at start up
My router is blinking yellow when I try to start it up. I’ve tried all the gateway connections in my house, tried a different cord, and had xfinity run new lines to my place. I am still not getting a connection and am unsure of where to go from here.
XfinityJeffB
Official Employee
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371 Messages
17 hours ago
Hello user_e3ajv5, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time, and I will be happy to assist. A modem flashing yellow typically indicates that it is not connected to the internet or is having trouble establishing a connection. This could be due to incorrect provisioning, a problem with the modem itself, or issues with the internet service provider. To troubleshoot, verify that the modem is correctly provisioned in the system, check the connections, and ensure the modem's status is active. I understand you have taken all the "physical" steps. Now we need to try the "digital/programming" steps. How old or new is your modem? Have there been any issues with power or internet service signal account recently?
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