Router Admin Tool is disabled

I've enabled the admin tool and when I go to connect I still get the following message:

managing my network via the app is difficult and frustrating.

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Official Employee

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3K Messages

5 days ago

Thank you for reaching out here about your issue with the admin tool. The app is the best option to access that tool.

If you need to access the Admin Tool, use the following instructions to enable access.

Visit the WiFi tab in the Xfinity app.
Select View WiFi equipment and open Advanced settings.
Select Admin Tool online access.
Slide the toggle button to Allow Admin Tool access.
Select Save.
If you are enabling access for the first time, you will be taken to a screen to setup a new password to access the admin tool. Enter your new password and select Save.
Visit http://10.0.0.1 while connected to your WiFi at home.
- Username: admin
- Password: Use the new password created when you enabled access. Users who enabled access prior to February 2026 may still use the default password found on the sticker on the bottom of your Xfinity WiFi Gateway.

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