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dakiel_72
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3 Messages

Friday, April 30th, 2021 7:29 PM

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Router Access Credentials Not Working

Trying to access my router using 10.0.0.1. I enter the user name XFSETUP-2402 and the password printed on the modem and when I click enter it tells me Incorrect User Name. Tried many times and the information I enter matches what is on the modem. My Xfinity was installed 2 weeks ago.

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4 years ago

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Accepted Solution

EG

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110K Messages

4 years ago

Try admin for the username and password for the password.

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dakiel_72

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3 Messages

I was going to do that and then it prompts me to change the password. Since I'll be the only one accessing the router, won't matter access using the default s all the time?

4 years ago

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EG

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110K Messages

I'd change it to a complex one but that's me.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

4 years ago

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dakiel_72

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3 Messages

Ok, thanks EG. Cheers!

4 years ago

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EG

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110K Messages

Have a good one ! :-)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

4 years ago

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