U

Visitor

 • 

2 Messages

Sun, Dec 5, 2021 4:02 AM

Closed

Roku 10.5 update

I want you to be aware that there seems to be an issue with Roku's latest update.  I cannot connect to Xfinity with this device.  All other devices work fine and it shows an "excellent" signal strength on the Roku.  However, there is no internet connection and when I attempt to connect to my network, I get an error code of 0.14.30 with the suggestion of 1. Restart my router and 2. Restart my Roku player (I have done both multiple times).  

Can someone look into this? 

Visitor

 • 

2 Messages

7分前

I did more research and I found a solution that worked for me. https://community.roku.com/t5/Network-Wireless-Wired-Connections/Problems-connecting-to-the-WiFi/td-p/746427

If you have Comcast/Xfinity or Cox as your ISP ensure your wireless mode is set to b/g/n and not g/n. For Comcast/Xfinity:

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

EG

Expert

 • 

94.3K Messages

3分前

The original poster has not returned. 4-month-old dead thread is now being closed.
 

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