Regular Visitor
•
2 Messages
RNG-RSP and T3 - all connections are as good as they can be
I have recently upgraded to gigabit and still struggling with loss of connection while teleworking. After replacing the coax with quad shield connected to a 2 way splitter one direct to a T25, im starting to run out of fixes here. SNR and power seems stable. I'm not getting very far with support - could a tech look and see if my neighborhood is saturated, or if its possible from connection statistics that I do in fact have a bad drop or something?
Downstream 1 36 669.00 MHz -4.20 dBmV 37.36 dB 256QAM 222684471 1827 10729
Downstream 2 9 507.00 MHz -1.30 dBmV 38.61 dB 256QAM 4087542417 2107 14334
Downstream 3 6 483.00 MHz -2.10 dBmV 40.37 dB 256QAM 151665143 2278 11336
Downstream 4 7 489.00 MHz -0.90 dBmV 38.61 dB 256QAM 150795497 1863 11094
Downstream 5 8 495.00 MHz -1.90 dBmV 38.98 dB 256QAM 152232999 1534 10403
Downstream 6 10 513.00 MHz -2.20 dBmV 38.98 dB 256QAM 152365509 1569 10591
Downstream 7 11 519.00 MHz -1.50 dBmV 38.98 dB 256QAM 153353142 2247 12958
Downstream 8 12 525.00 MHz -3.30 dBmV 38.61 dB 256QAM 154188731 2101 11150
Downstream 9 13 531.00 MHz -2.30 dBmV 38.61 dB 256QAM 125826990 2532 12593
Downstream 10 14 537.00 MHz -3.30 dBmV 38.98 dB 256QAM 115525542 1713 13553
Downstream 11 15 543.00 MHz -2.80 dBmV 38.61 dB 256QAM 114935514 2325 12054
Downstream 12 16 549.00 MHz -2.50 dBmV 38.98 dB 256QAM 115095765 1980 12264
Downstream 13 17 555.00 MHz -3.00 dBmV 38.61 dB 256QAM 125110281 2091 12077
Downstream 14 18 561.00 MHz -2.00 dBmV 38.98 dB 256QAM 117340411 2074 12187
Downstream 15 19 567.00 MHz -3.70 dBmV 38.98 dB 256QAM 114678348 1872 10993
Downstream 16 20 573.00 MHz -2.10 dBmV 38.98 dB 256QAM 115551745 1844 11562
Downstream 17 21 579.00 MHz -3.20 dBmV 38.61 dB 256QAM 153324863 2056 9163
Downstream 18 22 585.00 MHz -2.50 dBmV 38.61 dB 256QAM 178994679 2154 12910
Downstream 19 23 591.00 MHz -3.00 dBmV 37.64 dB 256QAM 174330189 1546 9387
Downstream 20 24 597.00 MHz -3.60 dBmV 38.61 dB 256QAM 175173497 1331 10557
Downstream 21 25 603.00 MHz -3.10 dBmV 38.61 dB 256QAM 152996190 1681 7800
Downstream 22 26 609.00 MHz -3.90 dBmV 38.61 dB 256QAM 179017811 1830 12229
Downstream 23 27 615.00 MHz -2.10 dBmV 38.98 dB 256QAM 177140761 1393 8418
Downstream 24 28 621.00 MHz -3.90 dBmV 38.61 dB 256QAM 241984796 2366 7739
Downstream 25 29 627.00 MHz -3.10 dBmV 37.64 dB 256QAM 7767152619 1993 11312
Downstream 26 30 633.00 MHz -3.90 dBmV 37.36 dB 256QAM 212587640 1886 10056
Downstream 27 31 639.00 MHz -3.50 dBmV 37.64 dB 256QAM 212186149 1892 13024
Downstream 28 32 645.00 MHz -2.90 dBmV 37.64 dB 256QAM 211958242 1311 8165
Downstream 29 33 651.00 MHz -4.10 dBmV 37.64 dB 256QAM 4007833172 2209 10686
Downstream 30 34 657.00 MHz -3.30 dBmV 37.64 dB 256QAM 224496449 1168 8288
Downstream 31 35 663.00 MHz -5.50 dBmV 37.64 dB 256QAM 225951792 1418 8863
Reset FEC Counters
Downstream OFDM
FFT Type Channel Width(MHz) # of Active Subcarriers First Active Subcarrier(MHz) Last Active Subcarrier(MHz) Average RxMER(dB)
Pilot PLC Data
Downstream 2 4K 82 1640 673 754 43 38 37
Upstream QAM
UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 1 35.80 MHz 36.75 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 2 4 16.60 MHz 37.75 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 3 3 23.00 MHz 36.50 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 4 2 29.40 MHz 36.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Downstream 1 36 669.00 MHz -4.20 dBmV 37.36 dB 256QAM 222684471 1827 10729
Downstream 2 9 507.00 MHz -1.30 dBmV 38.61 dB 256QAM 4087542417 2107 14334
Downstream 3 6 483.00 MHz -2.10 dBmV 40.37 dB 256QAM 151665143 2278 11336
Downstream 4 7 489.00 MHz -0.90 dBmV 38.61 dB 256QAM 150795497 1863 11094
Downstream 5 8 495.00 MHz -1.90 dBmV 38.98 dB 256QAM 152232999 1534 10403
Downstream 6 10 513.00 MHz -2.20 dBmV 38.98 dB 256QAM 152365509 1569 10591
Downstream 7 11 519.00 MHz -1.50 dBmV 38.98 dB 256QAM 153353142 2247 12958
Downstream 8 12 525.00 MHz -3.30 dBmV 38.61 dB 256QAM 154188731 2101 11150
Downstream 9 13 531.00 MHz -2.30 dBmV 38.61 dB 256QAM 125826990 2532 12593
Downstream 10 14 537.00 MHz -3.30 dBmV 38.98 dB 256QAM 115525542 1713 13553
Downstream 11 15 543.00 MHz -2.80 dBmV 38.61 dB 256QAM 114935514 2325 12054
Downstream 12 16 549.00 MHz -2.50 dBmV 38.98 dB 256QAM 115095765 1980 12264
Downstream 13 17 555.00 MHz -3.00 dBmV 38.61 dB 256QAM 125110281 2091 12077
Downstream 14 18 561.00 MHz -2.00 dBmV 38.98 dB 256QAM 117340411 2074 12187
Downstream 15 19 567.00 MHz -3.70 dBmV 38.98 dB 256QAM 114678348 1872 10993
Downstream 16 20 573.00 MHz -2.10 dBmV 38.98 dB 256QAM 115551745 1844 11562
Downstream 17 21 579.00 MHz -3.20 dBmV 38.61 dB 256QAM 153324863 2056 9163
Downstream 18 22 585.00 MHz -2.50 dBmV 38.61 dB 256QAM 178994679 2154 12910
Downstream 19 23 591.00 MHz -3.00 dBmV 37.64 dB 256QAM 174330189 1546 9387
Downstream 20 24 597.00 MHz -3.60 dBmV 38.61 dB 256QAM 175173497 1331 10557
Downstream 21 25 603.00 MHz -3.10 dBmV 38.61 dB 256QAM 152996190 1681 7800
Downstream 22 26 609.00 MHz -3.90 dBmV 38.61 dB 256QAM 179017811 1830 12229
Downstream 23 27 615.00 MHz -2.10 dBmV 38.98 dB 256QAM 177140761 1393 8418
Downstream 24 28 621.00 MHz -3.90 dBmV 38.61 dB 256QAM 241984796 2366 7739
Downstream 25 29 627.00 MHz -3.10 dBmV 37.64 dB 256QAM 7767152619 1993 11312
Downstream 26 30 633.00 MHz -3.90 dBmV 37.36 dB 256QAM 212587640 1886 10056
Downstream 27 31 639.00 MHz -3.50 dBmV 37.64 dB 256QAM 212186149 1892 13024
Downstream 28 32 645.00 MHz -2.90 dBmV 37.64 dB 256QAM 211958242 1311 8165
Downstream 29 33 651.00 MHz -4.10 dBmV 37.64 dB 256QAM 4007833172 2209 10686
Downstream 30 34 657.00 MHz -3.30 dBmV 37.64 dB 256QAM 224496449 1168 8288
Downstream 31 35 663.00 MHz -5.50 dBmV 37.64 dB 256QAM 225951792 1418 8863
Reset FEC Counters
Downstream OFDM
FFT Type Channel Width(MHz) # of Active Subcarriers First Active Subcarrier(MHz) Last Active Subcarrier(MHz) Average RxMER(dB)
Pilot PLC Data
Downstream 2 4K 82 1640 673 754 43 38 37
Upstream QAM
UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 1 35.80 MHz 36.75 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 2 4 16.60 MHz 37.75 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 3 3 23.00 MHz 36.50 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 4 2 29.40 MHz 36.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Responses
Prock2020
Regular Visitor
•
2 Messages
1 y ago
My apologies -
Downstream QAM
DCID
Freq
Power
SNR
Modulation
Octets
Correcteds
Uncorrectables
Downstream 1
9
507.00 MHz
-0.40 dBmV
38.61 dB
256QAM
64108053
214
962
Downstream 2
6
483.00 MHz
-1.90 dBmV
40.37 dB
256QAM
705497
124
1061
Downstream 3
7
489.00 MHz
-0.70 dBmV
38.98 dB
256QAM
547454
96
989
Downstream 4
8
495.00 MHz
-1.50 dBmV
38.98 dB
256QAM
417501
115
991
Downstream 5
10
513.00 MHz
-0.90 dBmV
38.61 dB
256QAM
395707
114
1071
Downstream 6
11
519.00 MHz
-0.50 dBmV
38.61 dB
256QAM
506951
107
1082
Downstream 7
12
525.00 MHz
-2.40 dBmV
38.98 dB
256QAM
385365
15
39
Downstream 8
13
531.00 MHz
-1.40 dBmV
38.98 dB
256QAM
389202
67
1104
Downstream 9
14
537.00 MHz
-2.50 dBmV
38.61 dB
256QAM
330845
244
951
Downstream 10
15
543.00 MHz
-2.30 dBmV
38.61 dB
256QAM
353700
122
932
Downstream 11
16
549.00 MHz
-2.30 dBmV
38.61 dB
256QAM
322014
227
1042
Downstream 12
17
555.00 MHz
-2.90 dBmV
38.61 dB
256QAM
281641
90
999
Downstream 13
18
561.00 MHz
-2.10 dBmV
38.98 dB
256QAM
318986
113
1074
Downstream 14
19
567.00 MHz
-3.70 dBmV
38.98 dB
256QAM
327973
101
1162
Downstream 15
20
573.00 MHz
-2.30 dBmV
38.61 dB
256QAM
451275
105
1155
Downstream 16
21
579.00 MHz
-3.40 dBmV
38.61 dB
256QAM
30190770
153
991
Downstream 17
22
585.00 MHz
-2.60 dBmV
38.61 dB
256QAM
624131
11
46
Downstream 18
23
591.00 MHz
-3.20 dBmV
37.36 dB
256QAM
538208
377
768
Downstream 19
24
597.00 MHz
-3.70 dBmV
38.61 dB
256QAM
472235
113
910
Downstream 20
25
603.00 MHz
-3.20 dBmV
38.61 dB
256QAM
31084656
13
48
Downstream 21
26
609.00 MHz
-4.20 dBmV
38.61 dB
256QAM
503958
98
1132
Downstream 22
27
615.00 MHz
-2.30 dBmV
38.61 dB
256QAM
522390
246
899
Downstream 23
28
621.00 MHz
-4.10 dBmV
37.36 dB
256QAM
945567
132
1027
Downstream 24
29
627.00 MHz
-3.40 dBmV
37.36 dB
256QAM
739354
137
983
Downstream 25
30
633.00 MHz
-4.10 dBmV
37.36 dB
256QAM
1216078
88
1056
Downstream 26
31
639.00 MHz
-3.80 dBmV
37.64 dB
256QAM
1112770
106
925
Downstream 27
32
645.00 MHz
-3.20 dBmV
37.64 dB
256QAM
1356864
72
1077
Downstream 28
33
651.00 MHz
-4.40 dBmV
37.64 dB
256QAM
932312
128
1022
Downstream 29
34
657.00 MHz
-3.50 dBmV
37.64 dB
256QAM
1220115
158
995
Downstream 30
35
663.00 MHz
-5.60 dBmV
37.64 dB
256QAM
1333426
109
1033
Downstream 31
36
669.00 MHz
-4.40 dBmV
37.36 dB
256QAM
1419106
22
42
Top of Form
Reset FEC Counters
Bottom of Form
Downstream OFDM
FFT Type
Channel Width(MHz)
# of Active Subcarriers
First Active Subcarrier(MHz)
Last Active Subcarrier(MHz)
Average RxMER(dB)
Pilot
PLC
Data
Downstream 2
4K
82
1640
673
754
42
38
36
Upstream QAM
UCID
Freq
Power
Channel Type
Symbol Rate
Modulation
Upstream 1
1
35.80 MHz
36.25 dBmV
DOCSIS2.0 (ATDMA)
5120 kSym/s
64QAM
Upstream 2
4
16.60 MHz
38.00 dBmV
DOCSIS2.0 (ATDMA)
5120 kSym/s
64QAM
Upstream 3
3
23.00 MHz
36.75 dBmV
DOCSIS2.0 (ATDMA)
5120 kSym/s
64QAM
Upstream 4
2
29.40 MHz
35.75 dBmV
DOCSIS2.0 (ATDMA)
5120 kSym/s
64QAM
DOCSIS(CM) Events
Date Time
Event ID
Event Level
Description
12/31/1969 19:01
84020100
4
Missing Mandatory MDD TLV on primary DS Channel;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12/31/1969 19:01
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
5/31/2020 23:05
90000000
5
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
5/31/2020 23:59
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 0:21
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 0:21
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 0:27
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 0:27
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 3:30
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 3:30
82001100
5
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 4:15
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 5:33
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 5:33
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 15:20
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 15:22
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 15:22
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 15:29
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 16:10
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 16:18
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 19:10
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 19:10
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 20:38
82001100
5
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 22:08
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/1/2020 23:33
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 7:08
84020200
5
Lost MDD Timeout;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 7:28
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 7:43
84020200
5
Lost MDD Timeout;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12/31/1969 19:01
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12/31/1969 19:01
82001100
5
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 7:53
90000000
5
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 8:01
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 8:01
82001200
5
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 8:01
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
6/2/2020 8:03
82001100
5
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=null;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
0
0
Prock20201
Regular Visitor
•
1 Message
1 y ago
0
0