Visitor
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1 Message
Ridiculously slow internet speed
Hi,
Having issues with internet speed. Something that the office IT guy said should take 5 seconds to download is taking hours and has not yet downloaded. How can I get a service technician out to my place to troubleshoot the issues?
Thanks
XfinityAnthonyT
Official Employee
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1K Messages
3 years ago
Hey there! I definitely agree that is a problem! It doesn't sound like a speed issue however if the download has not even started yet but I am happy to look into things for you! Can you please send a DM to XFINITY SUPPORT with your name and address?
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user_fa0f1a
Contributor
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14 Messages
3 years ago
If you haven't run a speed test, you might want to do so. Speedtest.net is a common one.
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