Hello @user_tswain2026, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. How long have you been noticing excessive interruption times? When is the last time you had an interruption? How long were you without services?
EG
Expert
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118K Messages
2 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityChelseaB
Official Employee
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2.3K Messages
14 hours ago
Hello @user_tswain2026, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. How long have you been noticing excessive interruption times? When is the last time you had an interruption? How long were you without services?
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EG
Expert
•
118K Messages
2 hours ago
@user_tswain2026
Were you able to find any outage info on that site or in the app ?
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