Hello @user_tswain2026, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. How long have you been noticing excessive interruption times? When is the last time you had an interruption? How long were you without services?
I am absolutely furious with Xfinity, I've been a loyal customer for 27 years and was advised by 2 different operators they'd get my internet restored and then all of sudden
they refused to help me. I'm probably dropping xfinity internet and cable.
EG
Expert
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119.3K Messages
2 months ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityChelseaB
Official Employee
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2.4K Messages
2 months ago
Hello @user_tswain2026, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. How long have you been noticing excessive interruption times? When is the last time you had an interruption? How long were you without services?
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EG
Expert
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119.3K Messages
2 months ago
@user_tswain2026
Were you able to find any outage info on that site or in the app ?
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user_mdkxhg
Visitor
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1 Message
1 hour ago
I am absolutely furious with Xfinity, I've been a loyal customer for 27 years and was advised by 2 different operators they'd get my internet restored and then all of sudden
they refused to help me. I'm probably dropping xfinity internet and cable.
0
0