Return Equipment

About a month ago I reached out about attempting to get Xfinity at my new address. My new address is not in the area of coverage so that meant I could not get xfinity. Upon figuring this out, Xfinity asked me if Inwanted to go ahead and cancel service. I said yes, however, due to the move it would be around a month before I could get my equipment back out of storage to return it. They said that would be fine, however, I now have $150 fee for not returning it. 

I am just now unboxing all of my stuff after moving a considerable distance. I can return it but I can’t find the packing slip printout and I also want the $150 fee removed, it would’ve been cheaper to just keep my service active for a month if I had known Xfinity was going to do this. Please remove my fee and let me know how I can return my equipment.