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Tuesday, October 1st, 2024 1:47 AM

Return equipment

Is it ok to unplug my old equipment and return it at the same time I'm picking up my new modem?

Expert

 • 

106.9K Messages

1 month ago

Yes.

Official Employee

 • 

848 Messages

1 month ago

 

user_wd3ulh Yes, that is pefectly fine. Equipment can be returned at any Xfinity or UPS store. It is convenient to drop it off while picking up the equipment. As the saying goes: two birds one stone!

 

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