Visitor
•
1 Message
Retain Email Address when cancelling internet
Investigating---my employer is willing to provide me with a different internet service (paid by them). Before you ask--I did inquire about them paying for my current account, not an option.
My question: If I cancel my internet, but keep my cable service (tv), will I be able to retain my email addresses? I've had the same email addresses for close to 30 years, and I wish to retain the two of them.
Thanks in advance.
Latoque
Expert
•
29.7K Messages
2 hours ago
@PHicok
Yes you can keep the email address. See here----------------
https://www.xfinity.com/support/articles/email-only-faqs?
HOWEVER, keep in mind that Xfinity email accounts are being migrated over to Yahoo over the next year or so--------------
https://www.xfinity.com/support/articles/yahoo-email-migration-overview
If you don't like Yahoo, you will need to consider making some other email provider your main email action, like Gmail, Outlook.com, Mail.com or something else. The same information is available at the Yahoo website-----------------
https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html
So yeah---you can keep the Xfinity email address, but under the hood it will be a Yahoo account.
(edited)
0
0