Reset Motorola MB8600?

I upgraded to a Hitron CODA56. before setting the new cable modem up, I tried to go into the admin of the MB8600. It forced me to change the user name and password, and I did. Oddly it won't let me in with the new credentials. I tried the old but that didn't work either. The thing is very sensitive that 2 tries disables login until another 15 mins after. Do it too early, it's another 15 mins.

I don't have much use for it right now so I wanted to fiddle with it some more just cuz.. and so I can see what the whole admin UI is.

What is a way to reset it completely? it's not on the manual or on motorola's site.

Responses

flatlander3

Problem Solver

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1.5K Messages

1 year ago

Try the toothpick hole reset button on the back of it. Hold it for 10 seconds or until the lights start flashing.

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M

mrputtputt

15 Messages

I didn't realize there were lights behind also under the reset hole. Many lit up as I pressed the power button. It was those lights I was waiting to turn on until I realized it was the front instead. Unsure if it was the reset that made all front lights flash since they normally flash when i start up the modem or perform a remote restart via xfinity app.

I hardwired to it from a spare laptop with wifi off but it won't connect. Does the modem have to be connected to the ISP to access it? i'll try again later when i can interrupt the network by putting the old modem in and hardwiring straight to modem.

1 year ago

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CCXanadu

Retired Employee

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300 Messages

1 year ago

Access to the internal workings of a modem without being connected to an ISP would be up to the manufacturer. I would imagine that as any new modem to be used for an internet connection would need to be assigned and provisioned to your active internet subscription it may need to be added as the modem to be used. 2 modems cannot be assigned to one account. There can be 2 subscriptions of internet service at one home, if each is paid for, then each can have a modem assigned.

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Your Home Network

mrputtputt

Reset Motorola MB8600?

flatlander3

mrputtputt

CCXanadu

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