New Poster
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10 Messages
Reset Modem button from account page
There used to be a single button to click somewhere on my account pages to have a reset sent to my router. Where do I find this now?
New Poster
•
10 Messages
There used to be a single button to click somewhere on my account pages to have a reset sent to my router. Where do I find this now?
EG
Expert
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109.8K Messages
11 days ago
It's in their Xfinity app. Just unplug it for 30 seconds. It's the same thing.
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XfinityMarshante
Official Employee
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15 Messages
9 days ago
Hello, Thank you for reaching out with your concern. We now provide the option to reboot your modem by using the Xfinity app. You can download it to any smartphone or tablet to troubleshoot your services. You can also unplug your modem for 30 seconds and plug it back in to reboot it. Thank you @EG for your response.
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EG
Expert
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109.8K Messages
9 days ago
Quite welcome @XfinityMarshante !
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