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Visitor

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2 Messages

Tuesday, June 13th, 2023 3:27 PM

Closed

Reset gateway admin password

I am unable to login to gateway admin - tried the generic password and the password that I understood to be the admin password. Neither work and I need access to set up bridge mode.

Accepted Solution

Problem Solver

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1.5K Messages

2 years ago

Xfinity gateways don't have an admin password recovery. (if that's what it is).  You can do a factory reset and it will be admin/password again.  Hold the WPS button down for 20-30 seconds or until the lights start flashing.

If it's really old gear (maybe the first run XB6's and older) there may be a toothpick hole reset button you push and hold down, but on newer stuff you just have the WPS button.

Visitor

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2 Messages

2 years ago

Thanks - the WPS button didn't work, but two tries of the reset button did. Thanks!

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