Visitor
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1 Message
Request to Expand Xfinity Service to Our Neighborhood – High Demand from Residents
Hello Xfinity Support,
I’m reaching out on behalf of my neighborhood to formally request that Xfinity expand service into our area.
At this time, the only available provider here is Astound Network, and many residents have experienced limitations with speed, reliability, and overall service quality. There is strong and consistent interest throughout the neighborhood for an alternative, specifically Xfinity.
We’ve spoken with multiple households in the area, and there is clear demand. A large number of residents have expressed that they would switch to Xfinity immediately if service became available. This isn’t just a single request, this represents a broader neighborhood-wide interest in having access to your services.
Our area is continuing to grow, and bringing Xfinity here would not only meet current demand but also support future households moving in. Given the number of potential customers and the lack of strong competition, we believe this would be a valuable expansion opportunity.
We would appreciate it if a serviceability request or expansion review could be initiated for our neighborhood. Please let us know what information is needed from our side to help move this forward.
Thank you for your time and consideration, we’re hoping to see Xfinity in our area soon.
Best regards,
,Rocklin, CA 95765/
Whitney Ranch area


XfinitySeth
Official Employee
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988 Messages
6 hours ago
Good evening Trey_123shots, and thanks for checking in with us in our forums! We're honored and grateful that your community shares a demand for our awesome services, and believe me we want to be there for you! We have great local serviceability teams who work around the clock to ensure we're able to service any eligible areas that aren't held back by preexisting agreements in any area, and rest assured yours is no exception 👍
While we are not able to campaign for any specific area to have serviceability priority, know that as soon as we come to yours, we'll be sure to make some noise about it so you can get signed up as soon as possible! I would recommend checking xfinity.com/planbuilder every so often with your address to see if the area has become eligible at any point, but let us know if you have any additional questions!
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