Contributor
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155 Messages
Rented Modem
What is the service life of a rented modem? Should it be replaced if it's been in use for several years?
Contributor
•
155 Messages
What is the service life of a rented modem? Should it be replaced if it's been in use for several years?
Responses
Accepted Solution
XfinityGabby
Official Employee
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56 Messages
3 d ago
That's a great question. Our devices are good for many years, in certain instances where we do have an end of life equipment you will be notified via email/letter and will ship out a new equipment to you. In the event that you experience issues and need to replace it for any reason, we can always get that swapped out for a new one at a service center or we can get one shipped to you.
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