Visitor
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1 Message
Relocating temporary fiber optic wire before it is put into ground.
Fiber optic is laid out on surface on one side of my house. It needs to be on the other side of the house before it is put into the ground. I was wondering if I could get a technician to move fiber so it is on the correct side of the house before a crew is sent to dig and install into the ground. External box is on the house already and appears as if there would be no issue installing in the ground on the correct side.
XfinityBenny
Official Employee
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1.8K Messages
14 hours ago
@user_drmj2t Thanks for adding a post to the forum. The wire may be laid further than the completed installation. The construction team and line crews follow the local/city guidelines, usually installing our service next to the utility lines next to the main grounding to the home.
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