jbrusenko's profile

New Poster

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1 Message

Tue, Jan 26, 2021 12:00 PM

Received Response to Broadcast Maintenance Request

Hi all, I am constantly having disconnections in my modem (packet loss). I bought another modem one but I still have the same issue. Please check the modem log below. Someone can help me, I'm working from home and this issue is a big problem for me.

 

https://drive.google.com/file/d/1xQSexKJ-Zxo5wtBWWeDLRhWocyqmnz_H/view?usp=sharing

 

https://drive.google.com/file/d/1AqjZ8X-RwZuZEA50zU24xbxPLDwkyrAs/view?usp=sharing

 

 

Responses

EG

Expert

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86.2K Messages

3 m ago

Please also post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?

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