Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities receive

Hi All,

I've read through some of the treads with similar issues but I'm not sure what exactly I'm looking at here. I called Xfinity technician and he came in, said replaced a rusted splitter but I still see the same issues. 

The internet almost always goes out every morning between 8 - 10 AM. Any number of router resets doesn't help. Can anyone here point me in the right direction of what I can do to fix this issue?