Hello there user_01c001! Thanks for stopping by our community :) You do not need to reapply for Internet Essentials once a year if you are already enrolled. However, if you received amnesty for past debt, you cannot receive amnesty again, and they won’t be able to upgrade or add services for one year from the amnesty date. Eligibility requirements (e.g., program participation, not having subscribed to Xfinity Internet in the last 90 days, and no outstanding Comcast debt less than one year old) still apply when initially qualifying or if reapplying for enrollment.
XfinitySeth
Official Employee
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1.7K Messages
1 minute ago
Hello there user_01c001! Thanks for stopping by our community :) You do not need to reapply for Internet Essentials once a year if you are already enrolled. However, if you received amnesty for past debt, you cannot receive amnesty again, and they won’t be able to upgrade or add services for one year from the amnesty date. Eligibility requirements (e.g., program participation, not having subscribed to Xfinity Internet in the last 90 days, and no outstanding Comcast debt less than one year old) still apply when initially qualifying or if reapplying for enrollment.
For more information, please check out xfinity.com/learn/internet-service/internet-essentials, and let us know if you have any additional questions!
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