Contributor
•
78 Messages
Really Slow Upload Speed
Caveat: I'm in Houston in the middle of this small storm we seem to be having. Upload speed is fine, ~185mbps. But the upload speed, which should be 20mbps is at best 1. 0
I'm kind of figuring it's because of this great weather we are having and the effect of the bitter cold on equipment. Several people in my subdivision are reporting the same. I'm grateful to have any connect but it is affecting working from home.
PING 10
DOWNLOAD Mbps
170.99
UPLOAD Mbps
0.22
Any thoughts?
Responses
ComcastAmir
Official Employee
•
6.3K Messages
2 m ago
Hi HeyDaddy, thanks for reaching out to us here with this concern. With Covid-19 forcing us all to work and go to school from home I know it's absolutely a must to have a fast and reliable data connection. So let's get the ball rolling so that you can continue to work and stay connected from the comfort of your own home 🙂 To get started please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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