I'm getting the same issue on the night I need the internet the most. The tech on the phone told me my modem is old though it's never had a problem till tonight. Then she said good luck and hung up on me. Really awful service. My modems approved and always worked. I just downloaded an 80 gig game at 9am today fine. Then tonight the speed got increasingly worse. Tech is useless as always. I need this connection tonight of all nights. I was online going over a very serious issue and the internet suddenly fails me. Sorry for the inconvenience is not good enough and this is Christmas Eve of all nights! The internet is a crawl.
Also happening to a friend who lived about 4 blocks away from me. It's definitely comcast. I don't need a new modem that worked 100% fine suddenly and neither does my friend who's modem is newer than mine.
Responses
UserVal
New Poster
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1 Message
6 m ago
Same issue here. 40 Mbs ( 300mbs package )
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MVV331
Frequent Visitor
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13 Messages
6 m ago
I'm getting the same issue on the night I need the internet the most. The tech on the phone told me my modem is old though it's never had a problem till tonight. Then she said good luck and hung up on me. Really awful service. My modems approved and always worked. I just downloaded an 80 gig game at 9am today fine. Then tonight the speed got increasingly worse. Tech is useless as always. I need this connection tonight of all nights. I was online going over a very serious issue and the internet suddenly fails me. Sorry for the inconvenience is not good enough and this is Christmas Eve of all nights! The internet is a crawl.
Also happening to a friend who lived about 4 blocks away from me. It's definitely comcast. I don't need a new modem that worked 100% fine suddenly and neither does my friend who's modem is newer than mine.
0