UserBrian's profile

New Poster

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8 Messages

Sun, Jan 10, 2021 10:00 PM

Re: Repeated No Ranging Response received - T3 time-out critical errors

I'm getting the same thing happen.  I've replaced routers with a xfi unit and it does the same thing. No Ranging Response received - T3 time-out"

 

What is the issue and how do I resolve it?

Responses

New Poster

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8 Messages

5 m ago

UserBrian_0-1610350534463.png

C:\Users\Brian>tracert comcast.net

Tracing route to comcast.net [69.252.80.75]
over a maximum of 30 hops:

1 12 ms 2 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 ^C

New Poster

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8 Messages

5 m ago

 
Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectedUncorrectables
1LockedQAM2564405000000 Hz6.4 dBmV42.0 dB00
2LockedQAM2565411000000 Hz5.9 dBmV41.9 dB00
3LockedQAM2566417000000 Hz6.1 dBmV42.0 dB00
4LockedQAM2567423000000 Hz6.2 dBmV41.9 dB00
5LockedQAM2568429000000 Hz5.8 dBmV41.9 dB00
6LockedQAM2569435000000 Hz5.8 dBmV41.9 dB00
7LockedQAM25610441000000 Hz6.1 dBmV42.0 dB00
8LockedQAM25611453000000 Hz5.8 dBmV41.9 dB00

 

I have changed NOTHING began about 1 month ago, swapped modems and got same issues

 

 
EG

Expert

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87K Messages

5 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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8 Messages

5 m ago

event log

Time Priority Description

Time Not EstablishedNotice (6)Honoring MDD; IP provisioning mode = IPv6
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Time Not EstablishedNotice (6)WiFi Interface [wl1] set to Channel 149 (Side-Band Channel:N/A) - Reason:INIT
Time Not EstablishedNotice (6)WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INIT
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
 
 

 

 
EG

Expert

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87K Messages

5 m ago

Are you actually experiencing any connectivity problems or are you just focusing on the error log entries ? Can't see the pic in your second post. What is that IP address that you traced to ? Try a trace to Google. The downstream stats are ok / in spec. What do the upstream power level stats look like ? Are there any more error log entries being shown ? If so, please post them in their entirety. Those "Time Not Established" ones are basically unusable / unhelpful for diagnosis.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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