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1 Message
Re: printer connection
Just started with Xfinity. Printer says it's connected to new network. Computers are connected to same network. But the computers can't find the printer. It's the same Epson printer we've used for a long time with our previous internet provider. The whole family is tearing our hair out trying to resolve this. Any ideas?
illcaptive
New Poster
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5 Messages
5 years ago
i had the same problem with my epson. first i had to split the wifi so its a 2.4 and 5 ghz. put the printer on the 2.4. then i turned off the comcast security and havent had a problem since.
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user_6e1e26
Visitor
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6 Messages
4 years ago
If you have a Xfinity XB7(white) modem, it comes with "AX" security. Have your technician change it to "AC" or similar, and it will work. Otherwise connect your USB CABLE TO YOUR WIRELESS PRINTER YOU PAID DEARLY FOR. Comcast won't tell you anything to help, but go and check it out. Their new modems are the reason for the incompatibility. Period.
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EG
Expert
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111.5K Messages
4 years ago
10 month old dead thread now being closed.
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