rastev's profile

Frequent Visitor

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17 Messages

Mon, Oct 14, 2019 3:00 PM

Re: Modem upgrade needed?

Could you tell me if I have the most up-to-date router modem from Comcast? It is:

Voice and Data Modem

ARRIS Group, Inc. TG1682GSerial #: <Edited>

I have a wifi extender but I keep losing a connection to my Alexa device that allows me to control by voice my ecobee thermostat and a lamp that has a module that allows me to control it by voice. I'm thinking about replacing wiFi extender but before I do that i'd like to know if my main router is up-to-date

 

Thanks

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Accepted Solution

EG

Expert

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87.2K Messages

2 y ago

No. That is a XB3 model. The XB6 is the latest;

 

https://www.xfinity.com/support/articles/wireless-gateway-compare

rastev

Frequent Visitor

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17 Messages

2 y ago

Thanks for the info. I will definitely keep it in mind. I might even splurge for whatever it costs to have them come out and install it. I would still like to know the brand and model of the most up-to-date router modem. If I already have the latest one, there's no sense getting another one. If I'm not mistaken I believe I got the current one a couple years ago. Again, thanks for the reply

rastev

Frequent Visitor

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17 Messages

2 y ago

Thank you very much for your reply. That is exactly the information I was looking for
EG

Expert

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87.2K Messages

2 y ago

Quite welcome ! Now closing this topic.

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