New Poster
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2 Messages
Re: Modem Keeps Rebooting around Midnight, Causing Issues with Work
I have the same T25 issue. Internet connection dies sometime after midnight and the only fix is to pull power and restart the T25.
I haven't seen a pattern for when it happens. Sometimes it goes more than a week without a reset, sometimes it's every couple days.
BruceW
Gold Problem Solver
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26.5K Messages
5 years ago
If you want to troubleshoot this yourself, please see Internet Troubleshooting Tips. If you still need help, please post the following information from your modem:
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GeorgeX1
Contributor
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31 Messages
5 years ago
Unfortunately, the problem is the T25 and Comcast's network. Mostly the T25, I suspect. However Comcast continues to point people at this modem as "compatible" when it clearly is not reliable on their network.
I would suggest that you get a Netgear CM1150V. Return your T25, if you can. I really can't wish the back and forth trying to figure out the problem like I had to endure on anyone.
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