hulagirl19's profile
hulagirl19
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2 Messages

Thu, Aug 20, 2020 9:00 AM

Re: Intermittent WiFi

For me, the wired connection is fine. But after being so reliable during this pandemic, for the last two weeks the WiFi keeps going out at random times for random lengths of time. I have restarted the router countless times and even called to have Comcast re-send the signal, but nothing lasts. What can we do to solve this?

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8 m ago

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EG

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86.5K Messages

9 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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hulagirl19

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2 Messages

8 m ago

Thanks for this. I can explore these steps. But the issue to me is that WiFi was working great in my house until 2 weeks ago with the router and pods exactly where they were. Is there anything that would explain the change?

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EG

Expert

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86.5K Messages

8 m ago

WiFi has so so many local environmental variables....

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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