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Xfin-Don
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Mon, Sep 21, 2020 10:00 AM

Re: Intermittent connection

Same error messages as shown in the previous post. 

I AM hardwired and have wireless turned on for this exact same setup.  I have just disabled the wireless to see if this makes a difference.  

I also just disabled IPv6 as this is a home network and I don't believe it's neccasary.  Unless you tell me differenyly.  

I was foreced to reboot it this morning and then it was down again within 60min and was down at the wired connection as well.  

I confirmed no outages.  What other info can I provide to further troubleshoot?

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8 m ago

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EG

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8 m ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?


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