Contributor
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17 Messages
RE: Inconsistent Internet Speed and Up and Down Service
I have been having inconsistent speeds for months now, can’t even enjoy a sporting event anymore. I also use xfinity most advanced modem, and I feel like I’m being ripped off.
XfinityKei
Official Employee
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1.4K Messages
2 years ago
Hi @Bricks44! Thanks for reaching out for help with your connection! You're with the right team for a resolution! I have a few questions so we can understand what's going on! What speeds are you receiving?
Do you have a separate router, splitter or amphflier connected?
How are you watching sports;Livetv, On demand, App?
Is this only happening with sports?
How are you connected;Wi-Fi or Ethernet to your modem?
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