Contributor
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19 Messages
Re: High Latency/Unstable Internet
I am also having these same issues. I've had 2 techs come out and one replaced every single line from the pole to my modem, including the cable in my walls. There are no splitters involved - I only have internet and its direct to my modem. I have purchased a new modem to rule that out as well. Problems persist. @ComcastTambrey Can you please assist? I have attempted to message you, but clicking your name (and viewing your profile) does not provide any "send message" option.
I am beyond wits end, as this is incredibly frustrating and harms my work and life enjoyment.
I am pinging directly (hardwired from PC to modem with no router) the comcast gateway provided by DHCP (73.24.55.1) and having huge latency spikes and packet loss.
verywhitenoise
Contributor
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19 Messages
4 years ago
Still no resolution. I would happily switch service if given the option, but in my area they're the only game in town. What a joke this is, and they have no problem charging me for 'extra' data while not providing a usable service.
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user_b53f00
Visitor
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11 Messages
4 years ago
That's the problem, not having options
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