verywhitenoise's profile

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Wednesday, November 18th, 2020

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Re: High Latency/Unstable Internet

I am also having these same issues. I've had 2 techs come out and one replaced every single line from the pole to my modem, including the cable in my walls. There are no splitters involved - I only have internet and its direct to my modem. I have purchased a new modem to rule that out as well. Problems persist. @ComcastTambrey  Can you please assist? I have attempted to message you, but clicking your name (and viewing your profile) does not provide any "send message" option.

 

I am beyond wits end, as this is incredibly frustrating and harms my work and life enjoyment.

I am pinging directly (hardwired from PC to modem with no router) the comcast gateway provided by DHCP (73.24.55.1) and having huge latency spikes and packet loss.

verywhitenoise_0-1605755532600.png

 

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