Re: help with making SB8200 modem work
I just bought a brand new SB8200 modem to upgrade to gig service from my prior Blast service and a Arris docsis 3.0 modem. i was told this new modem works for Xfinity gig internet service. Once i swticed to gig, the modem worked when I hard wired my laptop, but failed to connect to my Orbi router RBK 843. Even my smart TV would not work--so steaming services were not working.
i called back to tech help and they could not solve the problem.
following their suggestion I went back to my old modem and my prior Blast service--i want to use the new modem and upgrade of 1 gig service. Please help.