Regular Visitor
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2 Messages
Re: Google Home devices
My Google home devices will not connect to the internet. Google connects fine with cell phone app. This worked until several months ago
Regular Visitor
•
2 Messages
My Google home devices will not connect to the internet. Google connects fine with cell phone app. This worked until several months ago
craggytabs
New Poster
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1 Message
5 years ago
That sounds like you've installed a VPN on your phone or somewhere else on your network.
I had the same problem.
It was AdGuard Adblocker that uses a VPN to block ads.
Turn that off and it will work.
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EG
Expert
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111.8K Messages
5 years ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the devices with the 2.4 or the 5.0 (whichever one works) band's SSID (broadcast name) and password.
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