AngS-2020's profile

New Poster


1 Message

Sun, Jul 12, 2020 2:00 PM

Re: Frequent internet disconnection

I have had the same issues for the last 5 days. I use Xfinities modem- getting my own modem/wifi router at this point. I can't get support on the phone- without waiting a good hour or more- and if I do the call back option, i still have to wait when the call comes back. 

My neighbors that have Xfinity have stated the same issues- NOT a good thing for those of us that are still working from home. 😞 






86.5K Messages

10 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here