cheerr1's profile

New Poster

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3 Messages

Tue, Aug 11, 2020 9:00 PM

Re: CONSTANT INTERNET SERVICE INTERRUPTION

We are having the same problems and the same frustraction. I really want to cancel the service and switch to ATT right away, unfortunately, we are still under the one-year contract.

Responses

EG

Expert

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86.2K Messages

8 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
EG

Expert

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86.2K Messages

8 m ago

Then it may be best to get a tech out to investigate. 1800comcast.

 

Good luck with it !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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3 Messages

8 m ago

Hi EG expert,

 

We have already gone through the troubleshooting procedures several times, and it doesn't help at all. 

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