1 Message

Thu, Jul 29, 2021 3:38 AM


RE: Certain iPhone apps not working with new xFi Gateway modem/router

I'm having the same problem - was this ever answered or resolved?

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Official Employee


87 Messages

1 y ago

Hi @user_f7ef33! We appreciate you for posting to the Xfinity Forum to let us know that you're having issues with the xFi app when using your iPhone. We want to ensure you have full control over your home network and would love to help troubleshoot to get this up and working for you again. 


First, I wanted to ask if you have checked to ensure you have the latest update for both your iPhone and the xFi app? 


What is the make and model of your iPhone?

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