Raj80133's profile

New Poster

 • 

1 Message

Wed, May 20, 2020 11:00 PM

Re: Bridge mode not giving out public IP

I am having the exact same issue with Arris sbg6580 in bridge mode on xfinity. Either my router or my pc when connected directly to (LAN port#1 of) the Arris gateway does not get a public IP address. 

Responses

EG

Expert

 • 

86.5K Messages

1 y ago

You have to power cycle it like a regular cable modem after it is put into bridge mode. And only the number 1 ethernet /LAN port will be active.

 

https://routerguide.net/motorola-surfboard-sbg6580-bridge-mode-guide/

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here