Visitor
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1 Message
Random sites not working
I recently moved and switched my ISP from Spectrum to Xfinity. After setting up our Wi-Fi, every device in my house (phones, wife’s laptop) works perfectly with Wi-Fi. My laptop (Lenovo, windows 11) has had issues. It connects to the Wi-Fi just fine. When I run a speed test, it says I’m getting 200 mbps. If I connect to certain sites (Amazon, Wikipedia as two examples), the internet works great. When I connect to other sites (NFL.com, AVclub as two random examples), the connection stalls out. This is only happening on my laptop. I have not had any internet issues with this laptop in any previous home. Any help would be appreciated.
CCStephanieK
Problem Solver
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909 Messages
2 years ago
Hello, @user_6f6233. Thank you for reaching out about the stalled connection you're seeing with your laptop. What troubleshooting steps have you taken so far? Have you had the opportunity to clear your cache/cookies on your web browser or try connecting when in incognito mode? So you see any errors on the sites when attempting to load them?
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