Visitor
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3 Messages
Random Netgear CM1150V Slowdowns
My issue echoes an issue posted 9 months ago by SPeters93.,
I have been having the same problem between a CM1150V and 1GB service for the past year. Internet stalls happen less often now that the coax between the tap and my home has been replaced. I am the only person using this tap. Still happens sporadically.
An excellent xfinity tech checked everything to the modem today. He increased downstream power (and decreased upstream power). He made 2 observations: (1) the 1150V reports the upstream power ranges from 47 dBmV to 49.3 dBmV even though the physical power is 44-45. (2) His measure of channel 4 shows SNR varying from 25 - 35 dB. 25 is too low. His bottom line: the modem has a hardware problem.
I'd appreciate knowing if SPeters93 problem has been resolved and the nature of the resolution.
Thanks,
DJK
EG
Expert
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111.6K Messages
4 years ago
That's typically a line / connection quality issue rather than a modem hardware issue. Did he try temporarily swapping the 1150V for a Comcast gateway device as a test ?
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user_3c3635
Visitor
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4 Messages
4 years ago
Was this ever resolved? If so, how? I'm having the same issue with the CM1150V.
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EG
Expert
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111.6K Messages
4 years ago
@user_3c3635
Please create a new topic of your own here on this board detailing your issue. Thanks.
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