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Random Disconnects
I work from home. Any inturruption during work hours (9-5) can be very disruptive. The modem seems to disconnected multiple times a day. I lost connection this morning. There have been days where I loose connection 5 times and days where I never loose connection. I called the comcast support number and was told to switch out the ethernet cable on the modem, which I tried with no success. They also tried restarting the modem which did not work. I have no splitters on the modem. The modem is the only device currently connected to coax. Any help with this issue would be greatly appreciated. I have a ARRIS SURFboard SB8200 modem.
Log from today (1 disconnect that I noticed)
| 12/08/2020 17:40 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 17:40 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 17:36 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 17:36 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 16:42 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 16:42 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 16:20 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 16:20 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 16:08 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 16:08 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 16:05 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 16:05 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 15:57 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 15:57 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 15:51 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 15:51 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 15:23 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 15:23 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 15:20 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 15:20 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 15:13 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 15:13 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 15:04 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 15:04 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 15:00 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 15:00 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:56 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:56 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:56 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:56 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:51 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:51 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:47 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:47 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:44 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:44 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:36 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:36 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:31 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:31 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:16 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:16 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:02 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:02 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 14:02 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 14:02 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 13:56 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 13:56 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| 12/08/2020 13:46 | 2436694061 | 5 | "Dynamic Range Window violation" |
| 12/08/2020 13:46 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;" |
| Channel ID | Lock Status | Modulation | Frequency | Power | SNR/MER | Corrected | Uncorrectables |
| 33 | Locked | QAM256 | 627000000 Hz | 8.6 dBmV | 41.3 dB | 14150063 | 0 |
| 9 | Locked | QAM256 | 477000000 Hz | 9.4 dBmV | 41.6 dB | 27948737 | 3794 |
| 10 | Locked | QAM256 | 483000000 Hz | 9.6 dBmV | 41.5 dB | 27038544 | 3940 |
| 11 | Locked | QAM256 | 489000000 Hz | 9.4 dBmV | 41.6 dB | 26992237 | 4133 |
| 12 | Locked | QAM256 | 495000000 Hz | 9.3 dBmV | 41.4 dB | 27413829 | 4272 |
| 13 | Locked | QAM256 | 507000000 Hz | 9.1 dBmV | 41.5 dB | 26434889 | 5000 |
| 14 | Locked | QAM256 | 513000000 Hz | 9.1 dBmV | 41.6 dB | 26005263 | 4371 |
| 15 | Locked | QAM256 | 519000000 Hz | 9.1 dBmV | 41.5 dB | 25736550 | 5938 |
| 16 | Locked | QAM256 | 525000000 Hz | 9.2 dBmV | 41.6 dB | 24404548 | 5886 |
| 17 | Locked | QAM256 | 531000000 Hz | 9.3 dBmV | 41.4 dB | 23605417 | 5393 |
| 18 | Locked | QAM256 | 537000000 Hz | 9.5 dBmV | 41.5 dB | 23131356 | 5548 |
| 19 | Locked | QAM256 | 543000000 Hz | 9.7 dBmV | 41.6 dB | 22517445 | 5259 |
| 20 | Locked | QAM256 | 549000000 Hz | 9.8 dBmV | 41.7 dB | 21642808 | 6617 |
| 21 | Locked | QAM256 | 555000000 Hz | 9.6 dBmV | 41.5 dB | 21496015 | 8104 |
| 22 | Locked | QAM256 | 561000000 Hz | 9.4 dBmV | 41.6 dB | 21423180 | 8031 |
| 23 | Locked | QAM256 | 567000000 Hz | 9.6 dBmV | 42.0 dB | 19308084 | 6797 |
| 24 | Locked | QAM256 | 573000000 Hz | 9.5 dBmV | 42.0 dB | 18304684 | 6083 |
| 25 | Locked | QAM256 | 579000000 Hz | 9.4 dBmV | 42.0 dB | 17244700 | 6498 |
| 26 | Locked | QAM256 | 585000000 Hz | 9.6 dBmV | 41.9 dB | 16730052 | 6535 |
| 27 | Locked | QAM256 | 591000000 Hz | 9.6 dBmV | 41.9 dB | 15341650 | 5793 |
| 28 | Locked | QAM256 | 597000000 Hz | 9.3 dBmV | 41.8 dB | 15444994 | 5615 |
| 29 | Locked | QAM256 | 603000000 Hz | 9.1 dBmV | 41.6 dB | 15483956 | 5676 |
| 30 | Locked | QAM256 | 609000000 Hz | 9.1 dBmV | 41.3 dB | 14634946 | 5238 |
| 31 | Locked | QAM256 | 615000000 Hz | 9.1 dBmV | 41.4 dB | 13834114 | 4954 |
| 32 | Locked | QAM256 | 621000000 Hz | 8.9 dBmV | 41.3 dB | 14114836 | 5906 |
| 34 | Locked | QAM256 | 633000000 Hz | 8.6 dBmV | 41.1 dB | 13746351 | 3630 |
| 35 | Locked | QAM256 | 639000000 Hz | 8.4 dBmV | 41.3 dB | 12860474 | 4577 |
| 36 | Locked | QAM256 | 645000000 Hz | 8.2 dBmV | 41.1 dB | 11533548 | 4589 |
| 37 | Locked | QAM256 | 651000000 Hz | 8.3 dBmV | 41.1 dB | 10412637 | 3156 |
| 38 | Locked | QAM256 | 657000000 Hz | 7.9 dBmV | 41.1 dB | 10639891 | 4528 |
| 39 | Locked | QAM256 | 663000000 Hz | 7.7 dBmV | 40.8 dB | 10521389 | 3778 |
| 40 | Locked | QAM256 | 669000000 Hz | 7.7 dBmV | 40.9 dB | 10332421 | 504 |
| 159 | Locked | Other | 678000000 Hz | 8.7 dBmV | 38.8 dB | 1296252960 | 0 |
Upstream Bonded Channels
| Channel | Channel ID | Lock Status | US Channel Type | Frequency | Width | Power |
| 1 | 5 | Locked | SC-QAM Upstream | 36500000 Hz | 6400000 Hz | 39.0 dBmV |
| 2 | 6 | Locked | SC-QAM Upstream | 30100000 Hz | 6400000 Hz | 39.0 dBmV |
| 3 | 7 | Locked | SC-QAM Upstream | 23700000 Hz | 6400000 Hz | 39.0 dBmV |
| 4 | 8 | Locked | SC-QAM Upstream | 17300000 Hz | 6400000 Hz | 39.0 dBmV |
Log from several days ago (5 disconnects in one day):
01/01/1970 00:00 2436694066 6 "Honoring MDD; IP provisioning mode = IPv6"
01/01/1970 00:00 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 20:45 2436694044 3 "Resetting the cable modem due to docsDevResetNow"
01/01/1970 00:00 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:08 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:08 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:08 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:07 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:07 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:07 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:07 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:06 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:05 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:04 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 14:04 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/04/2020 03:34 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:17 84000500 3 "SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:15 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:15 84000400 3 "SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:12 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
01/01/1970 00:00 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:01 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:01 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:01 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:00 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:00 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 13:00 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
12/03/2020 12:59 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/29/2020 22:12 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/29/2020 12:21 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:39 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:38 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:37 84000500 3 "SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:28 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:28 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:27 82000100 3 "No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:27 84000100 3 "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 16:27 82000200 3 "No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:22 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:21 82000700 3 "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:12 82000500 3 "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:10 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:09 82000700 3 "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:08 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:08 82000700 3 "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:04 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 15:04 82000700 3 "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 14:46 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 14:45 82000700 3 "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
11/27/2020 14:36 82000400 3 "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:5f:81;CMTS-MAC=80:e0:1d:6d:53:91;CM-QOS=1.1;CM-VER=3.1;"
Procedure Status Comment
Acquire Downstream Channel 627000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed
Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
33 Locked QAM256 627000000 Hz 9.7 dBmV 41.2 dB 166980 0
9 Locked QAM256 477000000 Hz 9.4 dBmV 41.3 dB 324487 0
10 Locked QAM256 483000000 Hz 10.1 dBmV 41.6 dB 312664 0
11 Locked QAM256 489000000 Hz 9.7 dBmV 40.9 dB 312598 0
12 Locked QAM256 495000000 Hz 9.5 dBmV 41.3 dB 317360 0
13 Locked QAM256 507000000 Hz 9.8 dBmV 41.3 dB 305723 0
14 Locked QAM256 513000000 Hz 9.4 dBmV 41.3 dB 301684 0
15 Locked QAM256 519000000 Hz 9.7 dBmV 41.4 dB 298245 0
16 Locked QAM256 525000000 Hz 10.1 dBmV 41.7 dB 281760 0
17 Locked QAM256 531000000 Hz 9.9 dBmV 41.6 dB 273180 0
18 Locked QAM256 537000000 Hz 10.2 dBmV 41.6 dB 267997 0
19 Locked QAM256 543000000 Hz 10.5 dBmV 41.8 dB 260766 0
20 Locked QAM256 549000000 Hz 10.3 dBmV 41.8 dB 250990 0
21 Locked QAM256 555000000 Hz 10.1 dBmV 41.7 dB 248998 0
22 Locked QAM256 561000000 Hz 10.3 dBmV 41.6 dB 248438 0
23 Locked QAM256 567000000 Hz 10.3 dBmV 41.8 dB 223533 0
24 Locked QAM256 573000000 Hz 10.2 dBmV 42.1 dB 211748 0
25 Locked QAM256 579000000 Hz 10.4 dBmV 41.5 dB 200182 0
26 Locked QAM256 585000000 Hz 10.4 dBmV 41.8 dB 193341 0
27 Locked QAM256 591000000 Hz 10.3 dBmV 41.8 dB 177491 0
28 Locked QAM256 597000000 Hz 10.3 dBmV 42.0 dB 179305 0
29 Locked QAM256 603000000 Hz 10.1 dBmV 41.8 dB 179965 0
30 Locked QAM256 609000000 Hz 9.9 dBmV 41.9 dB 169839 0
31 Locked QAM256 615000000 Hz 10.1 dBmV 41.6 dB 160817 0
32 Locked QAM256 621000000 Hz 9.9 dBmV 41.2 dB 163983 0
34 Locked QAM256 633000000 Hz 9.6 dBmV 41.4 dB 159491 0
35 Locked QAM256 639000000 Hz 9.5 dBmV 41.4 dB 148665 0
36 Locked QAM256 645000000 Hz 9.4 dBmV 41.2 dB 133837 0
37 Locked QAM256 651000000 Hz 9.4 dBmV 41.4 dB 121190 0
38 Locked QAM256 657000000 Hz 9.1 dBmV 41.0 dB 123614 0
39 Locked QAM256 663000000 Hz 9.0 dBmV 41.0 dB 122322 0
40 Locked QAM256 669000000 Hz 8.9 dBmV 40.9 dB 120844 0
159 Locked Other 678000000 Hz 9.9 dBmV 40.0 dB 175195941 0
Upstream Bonded Channels
Channel Channel ID Lock Status US Channel Type Frequency Width Power
1 5 Locked SC-QAM Upstream 36500000 Hz 6400000 Hz 41.0 dBmV
2 6 Locked SC-QAM Upstream 30100000 Hz 6400000 Hz 41.0 dBmV
3 7 Locked SC-QAM Upstream 23700000 Hz 6400000 Hz 41.0 dBmV
4 8 Locked SC-QAM Upstream 17300000 Hz 6400000 Hz 40.0 dBmV
Responses
No Responses!