Random Connection drops throughout the day.

Question

Hello,

I experiance connection drops typically a few times a day. When I check the modem, Ill notice the upstream light is flashing at times. It usually corrects itself over time. However, Im not sure the blinking always aligns with a connection drop. I have noticed this on wifi and connected directly.

Below are some of the errors that came thru last time I noticed the internet dropped.

2020-9-17, 15:05:02	Notice (6)	Honoring MDD; IP provisioning mode = IPv6
2020-9-17, 15:04:46	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.0;CM-VER=3.0;
2020-9-17, 15:04:34	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:04:25	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:04:22	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:04:16	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:04:14	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:04:06	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:04:02	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:03:46	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:03:42	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:03:26	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:02:56	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:02:23	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:02:15	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:02:15	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:02:14	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:02:14	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:01:47	Warning (5)	Dynamic Range Window violation
2020-9-17, 15:01:42	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 15:00:06	Warning (5)	Dynamic Range Window violation
2020-9-17, 14:57:27	Notice (6)	Honoring MDD; IP provisioning mode = IPv6
2020-9-17, 14:57:13	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.0;CM-VER=3.0;
2020-9-17, 14:57:04	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 14:56:56	Warning (5)	Dynamic Range Window violation
2020-9-17, 14:56:51	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 14:56:44	Warning (5)	Dynamic Range Window violation
2020-9-17, 14:56:44	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 14:56:36	Warning (5)	Dynamic Range Window violation
2020-9-17, 14:56:31	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 14:56:16	Warning (5)	Dynamic Range Window violation
2020-9-17, 14:56:11	Critical (3)	Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:39:0b:d0;CMTS-MAC=00:56:2b:77:aa:43;CM-QOS=1.1;CM-VER=3.0;
2020-9-17, 14:54:56	Warning (5)	Dynamic Range Window violation

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	37	669000000 Hz	15.4 dBmV	40.3 dB	0	0
2	Locked	QAM256	33	645000000 Hz	15.4 dBmV	40.4 dB	0	0
3	Locked	QAM256	34	651000000 Hz	15.5 dBmV	40.4 dB	0	0
4	Locked	QAM256	35	657000000 Hz	15.6 dBmV	40.8 dB	0	0
5	Locked	QAM256	36	663000000 Hz	15.6 dBmV	40.8 dB	0	0
6	Locked	QAM256	38	675000000 Hz	15.5 dBmV	40.4 dB	0	0
7	Locked	QAM256	39	681000000 Hz	15.7 dBmV	40.3 dB	0	0
8	Locked	QAM256	40	687000000 Hz	15.6 dBmV	40.3 dB	0	0

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	9	5120 Ksym/sec	35600000 Hz	36.8 dBmV
2	Locked	ATDMA	10	5120 Ksym/sec	29200000 Hz	36.8 dBmV
3	Locked	ATDMA	11	5120 Ksym/sec	22800000 Hz	36.8 dBmV
4	Locked	ATDMA	12	5120 Ksym/sec	16400000 Hz	38.3 dBmV

Thanks in advance for any help!!

Your Home Network

cheazie

Random Connection drops throughout the day.

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