Visitor
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1 Message
Question on Billing Statement
I recently had Internet installed to my house. On my most recent bill statement, there was a $50 charge for installation as well as a -$50 for free install, but this discount was never removed so my bill is more expensive than it should be.
how do I contact Xfinity to clear this up?
EG
Expert
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116.7K Messages
49 minutes ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAbel
Official Employee
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86 Messages
31 minutes ago
Hi @user_ml5okz, thanks for taking the time to post on our Xfinity Community Forums page. I see you also reached out via our live chat option and will be responding there shortly.
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