user_ab0276's profile

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77 Messages

Sunday, July 3rd, 2022 10:51 AM

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Purchasing my own modem, problem with cable boxes?

I have an XB6 now and I was considering buying my own Arris T25 and TP Link router.  I see on the Xfinity app my Arris XG1v4 4K cable box connects via Moca.  It does not look like the T25 has Moca.  Will this be a problem for watching cable on that box?
My other cable boxes are the Arris Xi6.  I have them connected Ethernet, not Wi-Fi.  Will those be a problem using an Arris T25 instead of the Xfinity Gateway?
If I decide to keep the gateway and use my own router, will there be any problems with any of my cable boxes if I set the gateway to bridge mode?

I’d like to have my own modem and router but if it’s going to affect my cable boxes I guess I’ll keep the XB6.

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Contributor

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77 Messages

3 years ago

The Xi6 boxes DO work with my Arris T25 I installed this weekend.  I had to reboot them after the modem/router were setup.  After they go to sleep and power back on they will show just a black screen, but this can be resolved by changing the channel up/down.  After powered on, the Xi6 boxes work fine with my own modem.

Gold Problem Solver

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8K Messages

3 years ago

The XG1v4 is a standalone box and does not need a modem to work. The Xi6's may be an issue as they use the XG1v4 tuners and DVR. The XG1 talks to the gateway via MoCA, and the Xi6's via Ethernet/WiFi. They typically will not work with a user-owned modem/router. At the minimum, you may want to see if you can upgrade your gateway from the XB6 to the XB7 or XB8.

Contributor

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77 Messages

3 years ago

Port forwarding has been broken for weeks. If they’d fix it I wouldn’t even be considering buying my own modem and router. That’s two tickets created and a whole other story.

I figured the XG would work and that the XI would communicate via the Moca from the XG, not the gateway. What happens if I put my gateway in bridge mode and use router? Do I lose XI boxes that way too?

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