maburkett's profile

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Tue, Sep 8, 2020 7:00 PM

Purchase second dynamic Wan IP

Hello,

Recently my XB-6 modem went out. I picked up a new XB-7 and put my modem into bridge mode. Having two separate routers Comcast support advised it would be best for me too purchase an additional Dynamic Wan IP, which I totally agree with. The problem is two days later and 3 hours on the phone we cannot seem to get the Modem to assign a second IP. Phone support was able to add the additional service to my account/billing. Looking for any guidance/help. Thanks

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