Visitor
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2 Messages
Public IP address
My speeds are fine and the internet is stable. The problem is my public ip is showing that I’m somewhere in jersey while I’m actually in Washington state. That’s causing my game to connect me to a server on the other side of the country which gives me a high ping. There are servers in Portland and other closer places but for some reason I have an IP that’s in jersey. Is there any way to fix this?
Accepted Solution
EG
Expert
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108.7K Messages
3 years ago
@user_8bc1d5
You likely recently received a new / different WAN (public) IP address assignment to your connection from their DHCP server / IP address pool, and the rDNS / geolocation data that is associated with it is now incorrect for you as it previously belonged to someone else that lived in that other area.
Comcast shuffles blocks of IP addresses around the country all the time. ISP's don't correct this. A third-party service does. Unfortunately, this is typically a *back-burner* thing to get corrected. The only thing that you can do is to report it. You can try this;
https://www.maxmind.com/en/geoip-location-correction
http://www.ipligence.com/contact/
https://www.ip2location.com/contact/
https://www.home.neustar/contact-us
https://support.google.com/websearch/contact/ip/
Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is a month or more.
If you are using a router that has a MAC address cloning feature, you can clone a different MAC address into it. This will force a change of your Comcast assigned WAN / public IP address. No guarantees that the new address won't also have incorrect geo-data as it may be from the same block of IP's. YMMV.
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RB_MD
Contributor
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19 Messages
3 years ago
Seems like Comcast moves IP blocks around quite frequently, which throws a wrench in the geolocation vendors' works...
Take a look at this thread:
https://forums.xfinity.com/conversations/your-home-network/public-ip-shows-wrong-location-since-comcast-outage-418/628c37ee6176867c2ed37ff5
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patc120
Visitor
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2 Messages
3 years ago
The same thing happened to me. My public comcast IP was changed and now shows me in New Jersey. I am in oregon. New ip is [Edited: "Personal Information"]
Old one that I've had for years started with either a 73 or 96 I don't recall exactly
(edited)
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