U

Visitor

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2 Messages

Thu, May 26, 2022 10:43 PM

Closed

Public IP address

My speeds are fine and the internet is stable. The problem is my public ip is showing that I’m somewhere in jersey while I’m actually in Washington state. That’s causing my game to connect me to a server on the other side of the country which gives me a high ping. There are servers in Portland and other closer places but for some reason I have an IP that’s in jersey. Is there any way to fix this?

Accepted Solution

EG

Expert

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96.9K Messages

7 months ago

@user_8bc1d5 

You likely recently received a new / different WAN (public) IP address assignment to your connection from their DHCP server / IP address pool, and the rDNS / geolocation data that is associated with it is now incorrect for you as it previously belonged to someone else that lived in that other area. 

Comcast shuffles blocks of IP addresses around the country all the time. ISP's don't correct this. A third-party service does. Unfortunately, this is typically a *back-burner* thing to get corrected. The only thing that you can do is to report it. You can try this;


https://www.maxmind.com/en/geoip-location-correction 


http://www.ipligence.com/contact/ 


https://www.ip2location.com/contact/ 


https://www.home.neustar/contact-us 


https://support.google.com/websearch/contact/ip/ 


Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is a month or more.

If you are using a router that has a MAC address cloning feature, you can clone a different MAC address into it. This will force a change of your Comcast assigned WAN / public IP address. No guarantees that the new address won't also have incorrect geo-data as it may be from the same block of IP's. YMMV.

Visitor

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2 Messages

@EG​ I pay too much for them to be doing stuff like this.  Thanks for the response though. I’m going to try the things you said

RB_MD

Contributor

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14 Messages

7 months ago

Seems like Comcast moves IP blocks around quite frequently, which throws a wrench in the geolocation vendors' works...

Take a look at this thread:
https://forums.xfinity.com/conversations/your-home-network/public-ip-shows-wrong-location-since-comcast-outage-418/628c37ee6176867c2ed37ff5

Visitor

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2 Messages

4 months ago

The same thing happened to me.  My public comcast IP was changed and now shows me in New Jersey.  I am in oregon. New ip is [Edited: "Personal Information"]

Old one that I've had for years started with either a 73 or 96 I don't recall exactly

(edited)

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