U

Friday, May 31st, 2024 2:54 AM

Closed

PS5 PS remote play

Hello,

I am currently hard wired to my router for my iMac and my ps5 is hardwired to one of the Xfinity Pods. For some reason, I seem to be getting a lot of lag in my gameplay sessions even with both being hard wired to specific devices. Anyone have any suggestions or advice?

3 Messages

11 months ago

I currently have two Xfinity pods downstairs and the router upstairs (2 story home) and whenever I am downstairs on my phone the internet seems to get pretty choppy. Anyone have any system fixes for this issue?

Note: This comment was created from a merged conversation originally titled Wifi coverage speed changes throughout house

Official Employee

 • 

2.3K Messages

11 months ago

Hey there user_txzjlm, connection issues like that are always a pain, so I can only imagine what you've been going through. Let's first get on the same page and work from there to get a resolution. Have you already tried any troubleshooting steps? If not, the Xfinity app has a ton of intuitive troubleshooting features to utilize and even help schedule a tech visit if it's needed. 

 

forum icon

New to the Community?

Start Here